Unemployment Claims Coordinator

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

The Unemployment Claims Coordinator provides support to the company in tracking, facilitating and managing all aspects of the unemployment process.

• Partners with third party claims administrator (Equifax) for all Unemployment processes for the company
• Completes Unemployment related requests accurately and timely
• Tracks all parts of the Unemployment process by branch office and identifies appropriate actions
• Determines, notifies and preps hearing participants
• Maintains files and closes cases according to established procedures
• Identifies trends and recommends corrective measures
• Ensures Compliance with all state and federal regulations in relation to Unemployment
• Works closely with branch offices to ensure accurate data is provided for timely responses to state agencies
• Provides support and education to local offices in regards to best practices, policies, and recommendations. Escalates concerns appropriately
• Manages postal and electronic unemployment mail
• Performs other job-related duties as requested

• High School Diploma or equivalent required
• Two (2) years of experience in Human Resources and/or unemployment processing preferred
• Strong organizational skills, critical thinking, and great attention to detail required
• Ability to multi-task and meet competing priorities and deadlines
• Ability to communicate effectively, both verbally and in writing, across all levels in the organization
• Excellent judgment and discretion handling confidential data
• High level of proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

*Benefit eligibility is dependent on employment status. 

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date. 

Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors.

“Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records”